Considered to be one of the most widely used and reliable personality assessment tools, MBTI is a very effective mechanism for better workplace communication, dealing with conflict, stress management, self-reflection and career development. As CEO of a large training organisation, I saw the benefits of introducing MBTI to assist the building of a strong, effective and mutually supportive executive team. I hold MBTI accreditation which enables me to facilitate assessments and provide feedback to individuals and groups. Often people have some idea of their personality preference, although some self-help or poorly prepared assessments are misleading. This tool is particularly useful when there is team breakdown, so-called ‘difficult’ staff members, if you are in a career rut, or you simply want to be a better leader.